Free and Fast Ground Shipping
What is your Shipping policy?We
ship to any state in the US as well as Southern Canadian Territories.
We have a flat rate shipping fee and ship many of our lines with no duty and brokerage fees. Kichler Superstore ships via UPS/FedEx ground service. If you are in need of expedited shipping please note: Kichler Superstore will calculate the shipping cost and make every attempt to fulfill your expedited order, however we will not be responsible for circumstances outside of our control, for example extreme acts of nature, holiday schedules, or warehouse delays. Expedited shipping will be your expense and you will assume all liability if not fulfilled within the expedited time frame. Please contact Customer Service at 844-237-8474 to discuss setting up expedited shipping for your order
Alaska and Hawaii Shipping?
Orders shipped to Hawaii and Alaska are billed a flat fee of
$50.00 on any order.
What is the Canada Shipping Policy?
Kichler Superstore will pay ALL duty, tax and brokerage fees to the southern most Canadian territories: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, PEI and Newfoundland and the products are delivered right to your door. Save time and hassle of crossing the boarder. ALL prices are shown in U.S. currency and your bank will make the conversion into Canadian currency. If you have any questions about how our Canada Shipping process works, just give us a call so we can help. SERIOUSLY NO DUTY, TAX OR BROKERAGE FEES. Don't believe us call us at 1-844-237-8474
- We cannot be held responsible for missing deliveries once
Fedex or UPS indicates that the shipment has been delivered.
- We are only able to ship UPS or FedEx. We cannot ship USPS at this time.
- We cannot be responsible for delays in shipping due to invalid delivery address entries. Please no P.O. Boxes.
you return an order that was shipped via expedited delivery at your
request (meaning Overnight, 2nd day air, or 3rd day air), the expedited
shipping fee will not be refunded.
fixtures are too large to ship via UPS or FedEx. These items must ship
freight truck. Any item/order shipped via truck is not eligible for
expedited shipping or our Quick Delivery guarantee. Truck shipments
generally take 2-3 weeks for delivery.
like your order to be shipped with a signature required, please note
that request in the comments section on your order. Orders are not
shipped with Signature Service unless requested or UPS/FedEx requires it
for your area.
are not responsible for any exchange rates charged by your bank and
will not reimburse any exchange costs associated with your order