Contact Us

Customer Service Team

Kichler Superstore looks forward to working with you. We are dedicated to providing you with exceptional customer service. Please contact us via email at customerservice@kichlersuperstore.com or by calling us at 888-654-2474. We look forward to assisting you!

Place an Order by Phone

If you would like to place your order by phone or speak with an agent from our sales department about which Kichler Lighting fixture is suitable for you, please call us at 888-654-2474. We look forward to speaking with you!

Customer Service Hours

10:00 am to 6:00 pm Eastern Standard Time, Monday - Friday.

Media Related Inquiries

For any media related inquiries, please contact our team at media@kichlersuperstore.com

Corporate Headquarters

Kichler Superstore
700 Jefferson Ave, Floor 2
Redwood City, CA 94063

Please note that the address above is our corporate mailing address. Please see the Returns page for information on where to send returned product.

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Professionals' Program

If you are a member of the trade, sign up for our Professionals Discount Program, enroll here. For more information on the Professionals Program, please email us at rewards@kichlersuperstore.com. This program is open to builders, contractors, designers, architects and other trade professionals.